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Frequently Asked Questions

Is the office open?

You can view our office hours on the Contact Us page. You can also tour and lease virtually.

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What are your office hours?

You can view our office hours on the Contact Us page.

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What are the application requirements?

All applicants must complete an application and satisfy our standard screening criteria. Screening is conducted in compliance with all applicable federal, state, and local fair housing and housing laws.

Our general qualification guidelines include:

  • Income Verification: Verifiable gross monthly household income of approximately three (3) times the monthly rent. Alternative sources of lawful income are considered.
  • Credit History: A credit screening will be conducted. Credit history is evaluated as part of an overall application review.
  • Rental History: Previous rental or housing history may be reviewed.
  • Criminal Background Screening: A criminal background check may be conducted in accordance with applicable laws. Results are evaluated on an individualized basis, considering the nature, severity, and recency of any conviction.

All applications are reviewed as a whole. Approval decisions are based on multiple factors, including income, credit, rental history, and screening results. An individualized assessment may be conducted where required by law.

We do not discriminate on the basis of race, color, religion, sex, national origin, familial status, disability, or any other protected characteristic under applicable law.

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How much is the application fee?

The application fee is $35.00. We will do both a background and credit check.

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What is the deposit?

The deposit for each floor plan is listed on our application page.

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Do we take pets?

We only take pets on in certain apartments. Pets must be 25 lbs or less. We do not always have pet apartments available so please call and check availability.

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Do we accept Section 8 or any type of housing vouchers?

Yes, if all other criteria listed above is met and if your completed application is approved.

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Are you an income based apartment?

No, you must make 3 times the monthly rent to qualify.

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What are your leasing terms?

We offer 1 year leasing terms. 6 month leases are available for an additional $75 fee.

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What utilities is a tenant responsible for?

Residents are responsible for all utilities.

  • Residents are charged a convenient flat monthly fee for water, sewer, and trash service. 
  • Residents of buildings L, M, N, and O (apts. 150-167, 250-267, 362-367) must establish their own electric service.
  • Residents of other buildings will be charged monthly for electric and gas service depending on monthly usage (ratio utility billing system).

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How do I do my laundry?

There are several laundry rooms available for resident use.

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How do I contact Higdon Ferry Apartments?

Have a question that isn't answered above? Contact us by completing this form: